Privacy Policy

E-vittles creates and supports virtual food brands for restaurants and delivery-focused kitchens. For the personal data described in this policy, E-vittles acts as the data controller.

For privacy questions, requests or concerns, contact us at team@e-vittles.com.

We collect information you choose to send us, such as your name, email address, phone number, restaurant or business name, location, postcode, message content and any details included in a partner enquiry.

When you use the website, we may also collect technical information such as device type, browser, pages visited, approximate location derived from your IP address, referring pages and basic analytics data.

If you use a brand location finder, we may process the postcode or location information you submit so we can show relevant nearby options.

We use personal information to respond to enquiries, assess whether E-vittles is a good fit for a restaurant or kitchen, arrange calls, provide information about our brands and services, operate the website, improve performance, prevent misuse and comply with legal obligations.

We do not sell your personal information.

Where UK GDPR or EU GDPR applies, we rely on the legal bases that fit the activity: taking steps before entering into a contract, performing a contract, our legitimate interests in running and improving our business, compliance with legal obligations, and consent where required for optional marketing or similar activities.

We may share information with trusted service providers who help us run the website, manage enquiries, host data, provide analytics, support communications or operate our business.

We may also share information where required by law, regulation, court order, professional advisers or public authorities.

Some service providers may process data outside the UK or European Economic Area. Where that happens, we use appropriate safeguards required by data protection law, such as adequacy regulations or approved contractual protections.

We keep personal information only for as long as reasonably needed for the purpose it was collected. Enquiry information is normally kept while we handle the enquiry and for a reasonable follow-up period.

If you become a partner or customer, relevant business records may be kept for the duration of the relationship and then for the period needed for legal, accounting, tax, dispute or operational requirements.

Depending on where you are based, you may have rights to access, correct, delete, restrict, object to or receive a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To make a request, email team@e-vittles.com. We may need to verify your identity before responding.

Our website may use cookies or similar technologies to keep the site working, understand usage and improve performance. You can usually control cookies through your browser settings.

If you are unhappy with how we handle your personal information, please contact us first so we can try to help. If UK data protection law applies, you can also contact the Information Commissioner's Office at ico.org.uk.

We may update this policy from time to time. When we make meaningful changes, we will update the date above and, where appropriate, provide additional notice.